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Billing Process
Our billing process works as follows:
For Package Accounts:
This is the most cost effective way to go as you are getting a
better deal to buy in bulk. For Archive Accounts you would
purchase a specific amount of Server Space and Bandwidth in
advance. For Live Webcasting Accounts you would purchase a
specific amount of Bandwidth in advance. You would be billed at
the beginning of your monthly cycle. Each Clients billing cycle
runs 30 days from the sign-up date so if you signed up on the 10th
of the month you would be billed again 30 days from then.
For Pay As You Go Accounts:
Bandwidth charges are always billed in monthly increments. However
if you use more than 2GB of transfer in one months time we will
bill your card at this time. In other words every 2GB of transfer
we will bill you incrementally for unless you keep a balance in
advance.
If you know that your needs will be over 2GB of transfer per month
please speak with a customer service representative about prepaid
bandwidth. This will prevent daily charges on your credit card. |
